※ TECHNICAL SUPPORT
Shanxi Severstal Steel Co., Ltd. adheres to the principle of being customer-oriented, focusing on customers and meeting their needs. We respond quickly and customize products and solutions for end users.
Comprehensive product technical information
The company adheres to the business tenet of "quality first, service first, reputation first", and in line with the sales concept of "people-oriented", as the company's business philosophy in the sales process, "think about the customers, be anxious about the customers"!
Professional technical
service team
Our team is composed of technicians with nearly 20 years of R&D and production experience in this field. Team members have a strong sense of customer service, can quickly respond to customer needs, and provide customers with product selection and application guidance in a timely manner.
On-Site Guidance
Support
Our service team is dedicated to assisting customers
with product application issues. For customers with
more complicated situations, we will send a team to the
site to communicate face-to-face with customers to
better understand the problem and provide
solutions.
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